Terms & Conditions

Inside Out Education ltd provided 'custom built' events to schools, clubs, corporate settings and any other external setting that is deemed appropriate by booking staff at Inside Out. 

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Confirming Bookings/Payments/Repsonsibilities

 

To allow for details to be confirmed and agreed, any initially confirmed dates will be temporarily held by Inside Out Education Ltd for up to two weeks. At such times, if no deposit is made, bookings will automatically be cancelled. 

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To confirm a booking, the setting must confirm by email, agreeing dates, confirmed prices and numbers. Booking must then be confirmed with a non-refundable deposit, as detailed below:

 

Deposit(s)

Rate: £100.00 (for every day to be booked)

ie. If booking a one night, two day residential: £200.00

 

Payable within |  4 weeks of confirmation email. 

 

Deposit is payable by card (over the phone) or by BAC's transfer using details provided on the deposit invoice. 

 

On receipt of Non-Refundable deposit, a final confirmation email will be sent, with details of how to login to the settings 'personal' webpage, along with a final invoice for the remaining balance. 

 

Final Payment(s)

Rate | Agree on a contract by contract basis

Payable within/by | six week prior to book event. 

 

Where bookings are made with less than six weeks notice, full payment is due at least two weeks prior to an event. 

 

Where payment deadlines are not met, Inside Out - Bushcraft & Adventure reserves the right to immediately cancel events and retain deposits. 

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Lead Staff Member

When booking, a lead organiser from the setting will be designated. It is the responsibility of this named individual to ensure: 

- payments are made by deadlines set. 

- payments are made up, accounting for any late payment fees

Inside Out Education will provide agreed provisions on the dates/days mentioned above unless otherwise agreed in writing and under the proviso that invoices for provision are paid on time. Where invoices are overdue, an initial late payment fee of £70.00 will be applied; along with a daily interest/late payment charge of 8.5% per day of the overall invoice sum (applied weekly until payment is made). 

- confirming details of any attending participants and/or supporting staff

- adequate information is provided using formats set by Inside Out on all participants. Note that any information not provided can by participants at risk. Liability of such information remains with the setting and name individual. 

- must ensure that the conduct of participants and supporting staff is in accordance with the behaviour standards of Inside Out. 

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Minumum/Maximum Numbers

 

All bookings are subject to minimum and maximum numbers, as detailed below: 

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Residential Visits:

Minimum number of participants: 15

Maximum number of participants: 30

Staff from Inside Out working ratio: 1:10

Staff from you setting working ratio: 1:10

 

We will notify you of how many staff are included in the arranged cost, both from us and your setting. Where you wish to add additional staff onto your booking, there is additional cost of £35 per day for this. 

 

Day Visits:  

Minimum number of participants: 15

Maximum number of participants: 50

Staff from Inside Out working ratio: 1:10

Staff from your setting working ratio: 1:10

 

We will notify you of how many staff are included in the arranged cost, both from us and your setting. Where you wish to add additional staff onto your booking, there is an additional cost of £15 per day for this. 

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Cancelling a Booking

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If you need to cancel

External settings can cancel events at any time. Where possible, should you need to cancel, we will try and offer alternative dates (should determining factor). Where alternative dates are not available or not applicable, the following charges apply to cancellations:

- if prior to six week 'full payment' deadline (irrespective as to whether full payment has already been made): full refund, minus deposit. 

- If less than six weeks to the event: fifty percent refund of fund paids.  

- if less than three weeks to booked event: no refund issued. 

 

The above rates are applicable to individual participant bookings and whole event bookings, and are applied accordingly. 

 

If we need to cancel

In circumstances where 'we' (Inside Out - Bushcraft & Adventure) have to cancel, we will write to you immediately with details as to why. Where possible, and applicable; we will offer alternative dates for you booking. Where this is not possible/should dates not be suitable for you setting, we will offer a full refund including deposit. 

 

Where this is the case, we will not be liable for any loss, damage, cost or other expenses you may incur as a result of your booking being cancelled. 

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Altering your Booking

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We are proud to offer bookings that give settings control of what content is included. And offer settings the ability to alter bookings (where reasonable) up to six weeks prior to an event. Changes should always be made in writing. 

 

Where changes are request with less that six weeks to go, to an event; Inside Out reserves the right to charge a £50.00 administration fee, and any other fees incurred as as result of the change. 

 

Where 'we' (Inside Out - Bushcraft & Adventure) are forced to make changes, we will inform you immediately and in writing. Where these changes affect the cost of the event, should they be 'more' than the agreed value, then we agree to 'absorb' these charges. Where these reduce the cost of the event, we will offer a refund to the 'value' (not including any costs, loss, damage or other expenses incurred by the setting). 

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Rates

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Rates are fixed, and charged on a 'number of participants' rate. These rates will be explained to you upon booking, and provided in writing. Where you participant numbers fall or rise pass certain thresholds (as outlined below), additional costs may incur. 

 

Residential Rates Threshold

15<20 Participants 

20<30 Particpants 

 

Date Rate Thresholds

15<25 Participants

25<35 Participants

35<45 Participants

45> Participants

 

Schools local to your either Tottenhill Woodland (Lakeside) or South Runcton Woodland (Sandpits); local being determined as within a 10 mile radius (as the grow flies) will receive a 10% discount on overall cost. 

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Responsibilities

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The setting, any named staff from the setting and the lead contact from the setting, will remain (at all times, during and throughout):

- responsible for the individual and child specific support needs, including but not limited to educational support, targeted medical support (including administering of medication) and otherwise deemed 'additional' pastoral care for participants and associated staff. 

- in the role of 'loco-parentis' for all participants aged 18 or under

- ensure that groups are appropriately supervised throughout

- ensure that the rules and safety procedures and behaviour standards of Inside Out are maintained at all times.

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All attending and supporting individuals from your setting, where aged 16+ (and not a participant), must hold relevant background checks and an enhanced DBS. 

 

Your booking is governed by English Law and the jurisdiction of the English Legal System and Courts.